What is GSA?
GSA stands for General Services Administration, a U.S. government civilian agency. The Federal Supply Service is the agency within the GSA that awards and manages the federal contracts for various manufacturers so these manufacturers can sell to the U.S federal government.
To view our products awarded to our GSA contract visit GSA Advantage.
This FAQ is intended to provide basic ergoCentric GSA contract information and direction for who to contact for more information. If you have any questions above and beyond this FAQ, please e-mail:
|Dan Childerhose||[email protected]||1-888-GET-ERGO x. 234|
Through to May 31, 2022
All of our GSA Contract items can be purchased online via GSA Advantage.
Additionally please feel free to submit your order via:
Phone: 1.888.GET.ERGO x. 234
Email: Dan Childerhose [email protected]
If you would like to obtain an official price quotation please feel free to contact us at any time.
Yes. Our Cage code is 3AP41
ergoCentric is categorized as an other than small business.
Yes. The fax number is 1.800.848.5190.
Yes. We require that a specific form be submitted with such orders. Please contact your local ergoCentric Sales Manager or a participating dealer.
ergoCentric accepts non-contract (open market) orders at competitive pricing. Please contact your local ergoCentric Government Sales Manager or a participating dealer.
Yes. Orders are sold using the current domestic schedules. Freight is only paid for within the 48 contiguous states. Ocean freight is the responsibility of the government. Please contact your local ergoCentric Sales Manager or a participating dealer.
ergoCentric’s standard lead time is 10 days for task and specialty seating and 20 days for orders specifying IC+ Upholstery Solution. Please contact your local ergoCentric Sales Manager or participating dealer for more information.
ergoCentric’s standard lead time is 10 days for task and specialty seating and 20 days for orders utilizing IC+ Upholstery Solution. Exceptions can be accommodated. Please contact your local ergoCentric Sales Manager or a participating dealer for more information.
All ergoCentric seating comes backed by our industry leading Lifetime Warranty and includes parts and labor. Please review the full details here. For service contact us at any time.
Customer’s cancellation to an acknowledged purchase order must be confirmed in writing and will be accepted subject to our ability to conform. Prior to production, no cancellation charge will apply. After production, only actual cost incurred that the manufacturer can demonstrate if the items are not sold within 6 months.
Return authorization (RA) is required for all returned merchandise. Only packages that have an RA number clearly indicated on the outside of the box will be accepted by ergoCentric. To obtain an RA number, please contact your Customer Account Manager. Shipping must be prepaid and ergoCentric reserves the right to charge a 20% restocking fee. Merchandise must be received in excellent condition and damaged returns will be subject to an additional charge. Custom fabricated merchandise cannot be returned for credit.
Yes. Click here.
Yes. Please contact Dan Childerhose at [email protected]
The Industrial Funding Fee is an administrative fee ergoCentric is required to remit to the General Services Administration quarterly to cover the costs of administering the federal supply schedule program.
Customer requested changes to an acknowledged purchase order must be confirmed in writing and will be accepted subject to our ability to conform. Changes will not be accepted if manufacturing is in process or merchandise has been shipped in compliance with customers’ original order.
ergoCentric’s GSA price list can be downloaded here or by contacting your local ergoCentric Sales Representative.
Contact your closest US government sales rep.